At SGS Web Builder, we value transparency and customer satisfaction. Our refund policy is outlined below:
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
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Project cancellation before work has started
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Delay in project initiation beyond 15 days without valid reason
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Failure to deliver as per agreed specifications (verified by both parties)
2. Non-Refundable Situations
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Services already rendered or partially completed
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Change of mind after project commencement
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Delays caused by the client (content, approvals, etc.)
3. Refund Process
To initiate a refund, email us at www.sgswebbuilder@gmail.com with your project ID and reason. Once we will approved the refund we will credit the amount in customer bank within 5-7 Working Days.
4. Disputes
We aim to resolve all issues amicably. If necessary, legal proceedings shall be held under the jurisdiction of Pune, Maharashtra.